Return Policy

Effective Date: July 10, 2025

At Trainingspeed, we understand that sometimes a product may not meet your expectations. That’s why we’ve created a hassle-free return process to ensure your satisfaction.

Return Eligibility

We accept returns on non-sale items within 180 days from the date of delivery.

To qualify for a return, your item(s) must:

  • Be unworn, unwashed, and in original condition
  • Have all tags attached
  • Be accompanied by your original sales receipt or order confirmation
  • Be returned in a secure package

We do not accept returns for personalized items with customer-made errors (e.g., spelling mistakes, incorrect images, or wrong selections made at checkout). Please double-check your order before placing it.

Return Cost

Return Cost: $0.00

How to Start a Return

To initiate a return, please contact our support team via the Contact Us page or email [email protected] within the 180-day window.

Please include:

  • Full name on the order
  • Order number
  • Detailed explanation of the issue
  • Clear photos of the item and issue
  • Your preference: replacement or refund

We’ll reply promptly with a return approval and the address for the return.

Return Instructions

Once your return is approved:

  1. Package the item securely, including a copy of your purchase confirmation email.
  2. Ship your return using a local postal service or courier.
  3. Send us the tracking number so we can monitor the return’s progress.

When your return arrives at our warehouse, we’ll inspect it and notify you of the status of your refund or replacement via email.

Important Notes

  • We do not accept returns shipped without prior approval.
  • We do not process returns for orders delivered to the wrong address due to customer error (as stated in our Shipping Policy).
  • Returned items must be received in acceptable condition to qualify for a refund or exchange.

We’re Here to Help

Your satisfaction means everything to us. If you have any questions, concerns, or feedback about your order or the return process, please reach out:

Address: 1800 Vine St Apt G, Alhambra, CA 91801, United States Of America
Email: [email protected]
Phone: +1 (608) 408-1980
Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri).

Thank you for choosing Trainingspeed. We appreciate your trust and are committed to making your experience exceptional from checkout to delivery—and beyond.